What data we collect and why we collect it

Cyber Standby, LLC is a US Company specializing in IT & Cybersecurity Consulting. We respect the privacy of our customers and users. This Policy explains how we protect your privacy and comply with data protection laws.

This Policy relates to our websites and our services, as well as data that is collected from business partners and survey responses or competition entries. We collect Personal Information in order to provide services to you. We provide Personal Information to third parties to help us provide our services (e.g. monthly email subscriptions). We do not sell Personal Information to any third parties. If you are not willing to provide your Personal Information and have it disclosed to third parties in accordance with this Policy, you will have limited use of our services.

Basis of Processing

On most occasions we process your data based on your consent or the data is necessary for us to fulfill our contractual obligations to you. You don’t have to provide consent however you may be unable to use some of our services if you do not allow us to process your personal data.

Our Websites may contain links to other websites which are not owned by us. Review the privacy statements of all third-party websites to understand how data will be processed.

Personal Information We Collect

You will be asked to provide personal data whenever you contact us or fill out a contact request form. We also collect data recording how you interact with our services. We may also obtain information about you from our business partners or other third parties.

When You Use Our Website

We may obtain information about you from advertising companies, ad networks business partners, contractors, and other third parties and add it to our account information or other information we have collected. We only do this where there is a lawful basis of processing your information such as your consent.

How We Use Personal Information

We use the Personal Information we collect for a variety of business purposes. The legal basis for our processing of Personal Information will depend on the context in which we collect it.

General Uses

We may use information that we collect about you to:

• deliver the services that you have requested
• manage your account and provide you with customer support
• perform research and analysis about your use of or interest in our services, our content, or products, as well as services or content offered by others
• communicate with you by email, postal mail, telephone, our website, our applications, and/or mobile devices about products, services, or resources that may be of interest to you either from us or other third parties
• enforce our terms and conditions
• manage our business and perform functions as otherwise described to you at the time of collection
• for legal compliance purposes
• occasionally notify you about special sales or services
• protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business

How Long We Retain Your Personal Information

We will retain your Personal Information for as long as is needed to offer you services or comply with our legal obligations. For Personal Information that we process on behalf of a business partner, we will retain such Personal Information in accordance with the terms of our agreement with them.

Sharing your Personal Information

We share your Personal Information where it is necessary to provide the Services, including sharing information with third party service providers; when required by law; to protect rights and safety, and with your consent. These third parties are detailed below.

• Authorized service providers: These services may include fulfilling orders, processing credit card payments, delivering materials, installation, providing customer service and marketing assistance, performing business and sales analysis, supporting our Website functionality, and supporting contests, promotions, sweepstakes, surveys and other features offered through our Website. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes.
• Business partners: When you make purchases or engage in promotions offered through our Websites, we may share Personal Information with your consent with the businesses with which we partner to offer you those Services, promotions, contests and/or sweepstakes.
• Other situations: We also may disclose your information where required by law or in response to a court order or to prevent or detect crime
• Aggregated and Non-personal Information: We may share aggregated and non-personal information we collect under any of the circumstances set forth in this Policy.

Your Privacy Rights

You can update your Personal Information by contacting us.

You may request us to delete, rectify, or port your data by submitting a request through your account or by contacting [email protected].

We will handle your request as soon as possible; however, we may still need to retain certain information for example for legal purposes.

The General Data Protection Regulation (GDPR)

If you are a European citizen, the General Data Protection Regulation (GDPR) is applicable to our use of your data. The lawful basis for processing your Personal Information will depend on the Personal Information concerned and the specific context in which we collect it as detailed above. Under the GDPR you have a number of rights. For example, you can request to see a copy of the data we process about you, to delete or rectify your data, or to transfer your data elsewhere. You also have the right to make a complaint to your local supervisory authority and in the first instance to our Data Privacy department.

If you wish to exert any of your rights, please contact us at via email at [email protected]

You should be aware that your Personal Information may be transferred to, stored, and processed within the United States and other jurisdictions outside of the USA and EU. We will always work with suitable and safe partners who process data on our behalf and will take all appropriate measures to safeguard your information including applying standard contractual clauses to ensure data security.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you certain rights and imposes restrictions on particular business practices. Cyber Standby always complies with the requirements of the CCPA as outlined within this privacy notice. California residents may make a Request to Know up to twice every 12 months. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. Cyber Standby acts in accordance with its duties under the law and will never discriminate against a client for exercising their legal rights.

If you are a California resident, you may specifically instruct us not sell your Personal Information. SANS does not sell any Personal Information of its clients. If you are a California resident and would like to make a request to exercise your rights under the CCPA, please contact privacy@cyberstandby.com. We will respond to verifiable requests received from California residents as required by law. For more information about our privacy practices, you may contact us as set forth in the Section below entitled “Contact Us.”

Other Important Information

Security

The security of your Personal Information is important to us. We follow generally accepted standards to protect the Personal Information provided to us by taking all measures necessary, including physical, electronic, and procedural measures. You should also be aware that the internet is a global communications vehicle open to threats, viruses, and intrusions from others, so we cannot promise – and you should not expect – that we (or anyone, for that matter) will be able to protect your Personal Information at all times and in all circumstances.

Embedded content from other websites

Pages within this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact Us

To make a request or exercise your data privacy rights, if you have a complaint, or if you have any questions or suggestions regarding this Policy or our processing of your Personal Information, please contact us at [email protected].